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  • Signature Services

    At the Frederic Koklen we care about our guests 24 hours a day and offer these services and amenities for an unforgettable experience filled with the true spirit of hospitality in Odessa. 

    Non-smoking hotel

    Guest Service

    • 24-hour front desk assistance
    • Concierge services
    • Wake-up calls
    • Dry cleaning (available for collection within 24 hours), ironing and laundry service
    • Minor fixing of clothes; other urgent services
    • Bus/Train/Airplane tickets reservation
    • Baby care (advanced notice to arrange the service is required)
    • Services of a personal manager to organize weddings, excursions and your time in Odessa

    Services for Business Travelers

    • Office equipment rental
    • Translation services
    • Fax and mail service
    • Photo copying and printing of documents
    • International and intercity phone calls
    • Conference room with audio and video equipment

    Internet

    • Free Wi-Fi access in the rooms and common areas
    • Wired Internet access

    Meals

    • 24-hour room service – arranging breakfast, lunch or dinner in your room
    • Sophie Café features two halls and a separate area for private lunches and dinners for up to 10 people
    • Organization of holiday celebrations, wedding receptions and banquets for up to 25 people 

    Transfers

    • Airport/Train Station - Hotel transfer
    • VIP transfer (business class car with a driver)
    • Car rental service
    • Taxi service
    • Hotel parking with video surveillance 

    Arrival and Departure from the Airport

    • Support airport staff;
    • Assistance during the passage of control, a separate item Customs and Border Protection;
    • Meeting at the ramp of the aircraft, delivery of individual transport;
    • Access to the VIP-zone and VIP-hall when registering for departure and arrival;
    • Individual selection of luggage at the gangway vessel.

    Health and Beauty

    • Ambulance services
    • Arranging massage and spa-service in your room (advanced notice to arrange this service is required)
    • Hairdresser, cosmetologist, visagist (advanced notice to arrange this service is required)
    • Arranging a training session in your room: training mat, exercise bike and other equipment 

    Entertainment and Rest

    • Arranging tickets (theater, exhibitions, concerts, museums, etc.)
    • City tours and themed excursions
    • Drift-taxi;
    • Yacht rental, fishing, diving
    • Bike rental
    • Services of a personal manager to arrange private parties, wedding receptions, tour programs 

    Pets

    • Pets (dogs or cats of up to 5 kg weight) are allowed in a separate hotel room (on request). Please contact the Administrator for more information.
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