Signature Services

At the Frederic Koklen we care about our guests 24 hours a day and offer these services and amenities for an unforgettable experience filled with the true spirit of hospitality in Odessa.

Non-smoking hotel

Guest Service

24-hour front desk assistance
Concierge services
Wake-up calls
Dry cleaning (available for collection within 24 hours), ironing and laundry service
Minor fixing of clothes; other urgent services
Bus/Train/Airplane tickets reservation
Baby care (advanced notice to arrange the service is required)
Services of a personal manager to organize weddings, excursions and your time in Odessa

Services for Business Travelers

Office equipment rental
Translation services
Fax and mail service
Photo copying and printing of documents
International and intercity phone calls
Conference room with audio and video equipment

Internet

Free Wi-Fi access in the rooms and common areas;
Video in Full HD quality;
Wired Internet access.

Meals

24-hour room service – arranging breakfast, lunch or dinner in your room
Sophie Café features two halls and a separate area for private lunches and dinners for up to 10 people
Organization of holiday celebrations, wedding receptions and banquets for up to 25 people

Transfers

Airport/Train Station - Hotel transfer
VIP transfer (business class car with a driver)
Car rental service
Taxi service
Hotel parking with video surveillance

Arrival and Departure from the Airport

Support airport staff;
Assistance during the passage of control, a separate item Customs and Border Protection;
Meeting at the ramp of the aircraft, delivery of individual transport;
Access to the VIP-zone and VIP-hall when registering for departure and arrival;
Individual selection of luggage at the gangway vessel.

Health and Beauty

Ambulance services
Arranging massage and spa-service in your room (advanced notice to arrange this service is required)
Hairdresser, cosmetologist, visagist (advanced notice to arrange this service is required)
Arranging a training session in your room: training mat, exercise bike and other equipment

Entertainment and Rest

Arranging tickets (theater, exhibitions, concerts, museums, etc.)
City tours and themed excursions
Drift-taxi;
Yacht rental, fishing, diving
Bike rental
Services of a personal manager to arrange private parties, wedding receptions, tour programs

Pets

Pets (dogs or cats of up to 5 kg weight) are allowed in a separate hotel room (on request). Please contact the Administrator for more information.

Romantic Room Decoration

Express your love and spend a day filled with love and romance with the other half! We organize for you Romantic decoration of your room or suite.

Arrival and departure from the airport in in a business class type of a car.

Our concierge will be your personal assistant during your stay as our guest!