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    • Privacy policy

    Privacy Policy is regulated according to the Ukrainian Legislation.

    Your privacy is important to Frederic Koklen Boutique Hotel. To help protect your privacy, we adhere to the following:

    • This Web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this Web site will provide customers with the means to make sure that Personal Information is correct and current.

    • The Web site and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products.

    • This Web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Frederic Koklen Boutique Hotel or the site: (b) protect and defend the property rights of Frederic Koklen Boutique Hotel or this site, and (c) act under exigent circumstances to protect personal safety of users of Frederic Koklen Boutique Hotel, the site, or the public.

    • If, at any time, a customer believes that this Web site has not adhered to these principles, please notify Frederic Koklen Boutique Hotel by email at [email protected]  and we will use all commercially reasonable efforts to promptly determine and correct the problem.

    Thank you for visiting our website!

    Please read these terms and conditions of usage carefully before using this site. By using this site, you agree to these terms of use. We reserve the right to change these terms at any time. Please check these terms from time to time for changes. Your continued use of the site following the posting of changes will constitute your acceptance of any changes or revisions to these terms of use.

    1. Copyright

    This site is owned and operated by Frederic Koklen Boutique Hotel. All materials, logos, trademarks, texts, images, layouts, forms, and information contained in the site are the copyrighted property of  Frederic Koklen Boutique Hotel and are protected by the Ukrainian Law on Copyright and Allied Rights. Users must observe the terms and conditions of the site. All information presented on this site may be freely downloaded, copied and printed under these conditions:

    it is for non-commercial purposes only;

    no modifications are made;

    any copy must include Frederic Koklen Boutique Hotel copyright notice.

    Any other use that has not been specifically authorization in writing in advance from Frederic Koklen Boutique Hotel is strictly prohibited. To obtain permission to link to our website, or to reuse or republish electronically any material copyrighted by Frederic Koklen Boutique Hotel, please contact [email protected]

    2. Content

    Frederic Koklen Boutique Hotel makes every effort to publish correct and accurate information on its site. At the same time, Frederic Koklen Boutique Hotel does not accept liability for the accuracy, timeliness, completeness or quality of the information and material provided. All offers are non-binding and without obligation. Frederic Koklen Boutique Hotel reserves the right to modify site content at any time without liability before the user or any third party. The user understands that such modifications may complicate their access to this site or even make it impossible.

    3. Links

    Frederic Koklen Boutique Hotel has no control over other websites that the user may access from its site via links and denies any liability concerning their content or harm caused to the user’s computer as a result of using any third-party sites. Users link to such websites entirely at their own risk.

    4. Use of Personal Information

    While visiting Frederic Koklen Boutique Hotel website, users may be asked to provide personal information such as name, contact details, date of birth, company name, position, credit card details, check-in and check-out dates, and room preferences. Frederic Koklen Boutique Hotel uses personal information to provide clients with the services they request from Frederic Koklen Boutique Hotel, such as room reservations and Loyalty Program registration. Frederic Koklen Boutique Hotel may also use personal information provided by users to improve Frederic Koklen Boutique Hotel services, for marketing purposes, to send out invitations and special offers, or to inform users about new services. Frederic Koklen Boutique Hotel and  Sophie Café will treat all information provided as confidential. Such information may also be provided to third parties in exceptional cases provided for by local law, but only with the permission of the user.

    5. Changing the privacy policy of the Frederic Koklen Boutique Hotel

    Frederic Koklen Boutique Hotel reserves the right to make changes, amendments and additions to this Policy. Any time, if there is a change in the personal information that  using will be conducted in ways that are different from those specified at the time of its submission, we will notify you by posting the appropriate announcement on our website within 30 days. Last updated on December 27, 2017.

    6. Miscellaneous

    Frederic Koklen Boutique Hotel is not liable for the operation of the website and does not warrant that it will operate without interruption or error, nor that any defects will be eliminated. Frederic Koklen Boutique Hotel does not guarantee the compatibility of user computer equipment and denies any liability for the condition of telephone lines and other equipment that gives the user access to the website. Any information provided by the user shall not contain any viruses, Trojan horses, worms or other computer programming that is intended to cause damage to systems, data or information.

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